One evidence taken out of the Epic vs Apple trial yesterday, the above email. This email from Mr. Schiller shows how unhappy he was with scam apps being #1 on the App Store. His numerous questions are expressing frustrations. He saw what we keep seeing all too often today, nine years later. So, where are the reviewers? What value are they adding to the user experience’s bottom line? Apple could strictly rely on machine-based curation only instead, but they prefer the added touch of human-based curation for the editorial content. Does it make a real difference? On the surface maybe. With the scale of the App Store, cracks are obviously possible, hence bas actors are taking advantage of them, to create scams one after another.
Apple doesn’t look good because some of their arguments aren’t backed with proven and irrefutable facts. As a gatekeeper of the quality on the App Store, Apple is failing. Big time. From scams apps to badly designed ones, to never updated ones, beneath the front page surface, the App Store feels and look like a junkyard.